FedEx Corp. plans to offer qualifying customers an enhanced level of shipment visibility through FedEx InSight, a new Web-based application that dramatically broadens the amount of real-time status information on inbound, outbound or third-party shipments -- without having to enter a package-tracking number.

FedEx InSight is a technological milestone that raises the bar for package-tracking services to a highly sophisticated level. Today, businesses are seeking technology-based solutions that speed fast-cycle orders and production, reduce inventory costs and add value in improving customer satisfaction.

Using FedEx InSight, customers will be able to create a customized view of shipment information or request to be notified via e-mail or fax of critical shipping events as they occur during transit. These features will enable customers to plan their operations more efficiently, saving time and money.

FedEx InSight has been under development since 1999, and customer tests have been in progress for about a year.

Robert B. Carter, executive vice president and CIO of FedEx Corp. "FedEx InSight revolutionizes the concept of package tracking by providing shipment visibility and sending notifications and alerts about critical shipment events as they occur".

Once logged into the InSight Web site, customers can view the "Shipment Detail Screen" that provides:

-- Current status of FedEx Express shipments;

-- Complete shipper and recipient information;

-- All shipments included in a multi-piece shipment;

-- Tracking number;

-- Estimated delivery date;

-- Special handling;

-- Description of contents, country of manufacture and harmonized code for international shipments.

FedEx Corp. is the premier global provider of transportation, e-commerce and supply-chain management services.

The company offers integrated business solutions through a network of subsidiaries operating independently, including FedEx Express, the world's largest express transportation company; FedEx Ground, North America's second largest provider of small-package ground delivery service; FedEx Freight, a leading provider of regional less-than-truckload freight services; FedEx Custom Critical, the world's largest provider of expedited, time-critical shipments; and FedEx Trade Networks, a provider of customs brokerage, consulting, information technology and trade facilitation solutions network.